Hotel Le Ruitor - Terms and Conditions
May 2008 to April 2009
Our Hôtel
Hotel Le Ruitor is English and Irish owned and managed.
Our Prices
All of the prices shown on our or any other web site, or in any publication, are for indication purposes only and can be subject to changes according to major price increases in the cost of goods and services supplied to Hotel Le Ruitor.
All prices given are quoted in euro inclusive of VAT, with only the Visitors Tax not included.
For Winter 2008/09 this is 0.65 euro per person, aged over thirteen years of age, per day at Hotel Le Ruitor.
Payment of the deposit by the client confirms the acceptance of the prices and our conditions of stay, and your reservation.
For clients booking Half Board, your first meal will be the evening dinner on your date of arrival and the last meal will be breakfast on your date of departure.
Clients who chose to leave the hôtel before their last meal is served are not entitled to any refund.
Our Options
Le Ruitor offers clients the flexibility regarding the choice of accommodation and meals, and the duration of stay. The following explains our options:
Room Only - Room with en-suite facilities, with no meals included in the price.
Bed & Breakfast - Room with en-suite facilities and buffet breakfast included in the price.
Half Board - Room with en-suite facilities, evening meal and buffet breakfast included in the price.
Our Meals
We serve mainly French dishes, and a selection of regional dishes, such as Fondue, Raclette and Tartiflette. Many of our meals include regional cheeses and meats.
For clients choosing accommodation with meals there is a fixed menu rotating every seven days, and the price of your stay has been based on this.
Any changes to the menu, including those due to dietary or religious needs, may be subject to an additional cost and it is not always possible for us to provide special meals if not notified when you book.
Please note Hotel Le Ruitor charges a supplement of 15.00 euro for Christmas and New Years Eve dinners
Our meal times are as follows:
Breakfast
served from 07.30 to 08.45
This is a buffet breakfast, and Hotel Le Ruitor cannot guarantee the full availability of all items for the service period, especially during the last 15 minutes.
Dinner
served promptly at 19:00, to ensure your meal is served at its best.
Hotel Le Ruitor operates a separate à la carte restaurant open during the evenings to the public.
Clients who have selected Half Board are welcome to eat in the restaurant, where the full menu price applies, and there is no reduction on the Half Board price.
Our booking process
At the time of booking, the client must pay an installment of 30% of the total amount of the stay. The client will then receive confirmation of their booking showing:
The dates of the stay, including the number of nights.
Confirmation of any special dietary needs.
The accommodation chosen, e.g. Room only, Bed & Breakfast, Half Board.
The total cost of the stay.
The amount of deposit received.
The outstanding balance to pay.
Requests for reservations made by email or telephone will be held for seven days. If the installment of 30% is not received within this period, the booking will be deemed to be cancelled.
Hotel Le Ruitor will not be responsible for any delays that may occur within any postal service.
The balance due must be paid one month prior to your arrival..
Le Ruitor accepts Visa and MasterCard debit and credit cards, and personal cheques drawn on French bank accounts.
Cancellation by the client
For any cancellation by the client the following contractual compensations will be applied:
From 30 days to 21 days before the beginning of the stay: 30% of the total amount.
From 20 days to 8 days before the beginning of the stay: 50% of the total amount.
From 7 days to 2 days before the beginning of the stay: 75% of the total amount.
Less than 2 days before the beginning of the stay: 100% of the total amount.
Cancellation by Hotel Le Ruitor
If we have to cancel your holiday, for any reason, any monies paid to Hotel Le Ruitor will be refunded.
Late Arrival
Late arrival does not give place to any refunding.
You are booked to arrive on a specific date. Please note that staff will wait for arrivals up until midnight, but if you have not arrived by midnight and have not contacted the hotel to discuss alternative arrangements, Hotel Le Ruitor cannot guarantee you access to accommodation and it will be presumed that you have cancelled your stay.
Clients who have booked Half Board and arrive after the evening meal has been served cannot be guaranteed an evening meal, and no refund can be given for meals not taken.
Room availability and Occupancy
Rooms are available at 15:00 on the specified date of arrival, and Hotel Le Ruitor requests that you do not arrive at the hotel until 15:00, and must be vacated by 10:00 on the specified date of departure. Charges will be made if guests do not vacate their rooms by 10:00.
Please note that Hotel Le Ruitor cannot be responsible for any personal items left unattended in any area of the hotel.
Rooms booked for a specific number of occupants must not accommodate extra guests, and if clients allow extra guests to occupy their rooms, they will be charged full price for the additional occupancy.
Clients who choose to ski on their date of departure must vacate their rooms by 10:00, and Hotel Le Ruitor cannot provide secure luggage storage, nor shower facilities.
Please note that all areas of the hotel are designated as non smoking.
Behavior
Hotel Le Ruitor caters for all age groups, and clients must respect this. Noise levels must be kept to a reasonable level, especially when entering or leaving the hotel in the late evening or early morning.
Clients whose behavior is deemed unacceptable by the hotel management will be asked to leave the hotel immediately, and no refunds will be given for accommodation or meals booked but not taken.
Pets
Hotel Le Ruitor cannot accept any pets, unless this has been agreed in advance with the hotel management, and a charge may be made.
Swimming Pool
During the summer months the hotel has an exterior swimming pool open from mid morning to early evening.
Please note that this facility may be closed during periods of bad weather and if any equipment servicing the swimming pool is not functioning.
The swimming pool is not guarded and guests are responsible for ensuring that children are supervised at all times.